Hardware & Software Support
We have a pool of skilled resources and our strategic alliances with key establishments. We deliver the best service level agreements, both in terms of quality and timely access.
The Hardware Engineering team supports an installed base of IBM AS/400™, RS/6000™, Netfinity Servers, Personal Computers and other Hardware products. We also provide service for IBM, EPSON, Lexmark and Hewlett Packard systems.
The System Engineering team provides support in systems installation, tuning, capacity planning and general trouble shooting in UNIX, AS/400™, and Oracle systems. As the authorised distributor for Novell in PNG, Datec has several Microsoft and Cisco Certified Systems Engineers.
Warranty Service
Datec is Authorized to repair and service the following brand of printers; HP, OKI, LEXMARK and EPSON.